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See How It's MadeIn case you haven’t heard it a million times before: email marketing is one of the best ways to boost your restaurant sales. But here’s the catch—simply sending out a generic “come eat with us!” email isn’t going to cut it anymore.
If you want to really stand out in a sea of digital noise, you’ve got to level up your email game. And no, that doesn’t mean throwing together some bland email that looks like it was designed in 2002. It means creating a strategy that gets results—and that’s exactly what we’re diving into.
Before we get into it, here’s a fun stat to get your brain buzzing: Email marketing has an ROI of 4,400%. Yes, you read that right. For every dollar spent on email marketing, the average return is $44. And if you think that’s some gimmicky statistic, check it out for yourself here: Source.
And if you’re wondering how much your restaurant can actually make from email marketing, check out the Ad Pages Solutions ROI calculator to estimate your own returns. Trust us, it’s worth a look!
Now, let’s break down the strategies that will actually get your restaurant the clicks, the reservations, and ultimately, the sales.
Let’s be real: the restaurant industry is crowded. Your competition is fierce. And while social media is great for getting your name out there, email marketing is your secret weapon for converting those followers into actual, paying customers. Here’s why:
So, if you’ve been sleeping on email marketing, it’s time to wake up and smell the opportunity.
You’ve heard it a thousand times—email lists are everything. But here’s the kicker: it’s not just about how many emails you have, but how good they are. Having 1,000 email addresses of people who never engage with your restaurant is pointless.
Instead, focus on collecting emails from people who are actually interested in your restaurant. And how do you do that?
Okay, let’s get to the part that really matters: making sure your emails don’t get sent straight to the trash. Because, let’s be real, if your subject line sucks, no one is opening your email.
Here’s what you need to do:
Your subject line is the first thing people see, and it has to grab their attention. Something like “Get 20% Off Your Next Meal” sounds fine, but it’s not exactly revolutionary. You need to make it feel exclusive and time-sensitive.
Try these:
Be bold, be witty, and make sure the subject line matches the content of the email. If you promise a deal, deliver.
Stop sending the same email to everyone. Not everyone cares about the same promotions. Send personalized content based on your customers’ behavior. You wouldn’t send a “kids eat free” email to someone who’s never dined with kids, would you? No, you’d send it to your loyal family customers.
By segmenting your email list, you can send promotions based on:
People don’t want to read long, text-heavy emails. Get to the point, but also make sure it looks good. Use eye-catching images of your food (because your food is your brand), easy-to-read fonts, and clear calls to action. And keep your email design mobile-friendly. After all, 61.9% of emails are opened on mobile devices. That’s basically a no-brainer.
One of the biggest mistakes restaurants make is thinking the best time to send an email is just… whenever. Nope. Timing is key.
Here’s the deal: Know your audience’s schedule. If you’re running a lunch special, send your email a few hours before lunch to remind people of that amazing deal you have. If you’re promoting happy hour, send the email during the afternoon when people are deciding where to go out for drinks.
Running a restaurant is busy. No one expects you to personally send every email. That’s why automation is your friend. Set up automated emails for the following:
Automation can save you time and ensure that you’re always on top of your game, even when you’re busy.
Here’s the thing: if you’re not measuring your results, you’re just guessing. Track your open rates, click-through rates, and conversions. See which emails performed the best, and learn from the ones that flopped.
Use A/B testing to test different subject lines, offers, and designs to figure out what your audience responds to. Without this data, you’re flying blind.
So, there you have it—email marketing that doesn’t suck. It’s not rocket science, but it does take strategy, creativity, and a little bit of time. And if you follow these steps, you’ll see the results in your restaurant sales.
Don’t forget: email marketing is a long game, but with the right approach, it’s one that pays off in a big way.
Stop sending out boring, spammy emails. Instead, focus on creating a strategy that’s tailored to your audience and speaks directly to them. If you can do that, you’ll be driving more sales, attracting more loyal customers, and ultimately, creating an email list that’s worth its weight in gold.
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